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Monday

 9:00 

Welcome & Opening  

Contributions from ESOMAR Leadership & Local Representatives

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Ray Poynter, ESOMAR President

Joaquim Bretcha, ESOMAR Statutory Director General
Wiepke van der Wal & Kjell Massen, ESOMAR Representatives  for The Netherlands

 9:25 

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2023 YES [Young ESOMAR Society] Awards 

60 Second Pitch Competition

Emma Woodhead, Senior Insights Executive, Opinions, Ireland

Caryl Anne Marcelo, Associate Research Manager, Prestige Market Research Services Asia Inc, The Philippines

Jamila Erika De Leon, Research Manager, FastForward MR, The Philippines

Valere Demelier, Insights Analyst, Nepa, UK

Catherine Wertz, Senior Manager, SKIM, The Netherlands

Danny Bowles, Market & Insights Specialist, Bord Bia, the Irish Food Board, The Netherlands

Harita Rawat, Research Executive, Ipsos, India

Jack Tadman, Associate Director, Opinium Research, UK

Milica Kovac, New Business Development Manager, EyeSee, Serbia

 9:40 

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Introduction to the programme and keynote

Fenny Léautier-ten Brinke, Programme Commitee Chair

 9:50 

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Opening Keynote

Earth Observation 

Taking the pulse of our planet from space

Thorsten Fehr, European Space Agency - ESA

10:25

60 Second Superchargers  

Five short stories from sponsors

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Virtual Incentives 

Premise

Quest Mindshare

Dynata

Survey Monkey

10:30

ESOMAR Foundation
Oneday.org

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John Kearon, ESOMAR Foundation President
Frederic-Charles Petit, ESOMAR Foundation Board Member

10:35 - 11:15
Break

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 11:15 

Championing People through Immersive Excellence

Introduction by session chair:
Tony Costella, Heineken International, Netherlands

11:20

 Client topic 

Humanity in Creative Development

Agile, AI powered creative excellence

Rafik El Noumeir, PepsiCo, United Arab Emirates
Monica Tenorio, PepsiCo, Switzerland

11:40

 Methodological innovation 

Creating a Better Everyday Life   

The enormous potential to fulfil customers’ dreams by democratising research

Stefan Vukicevic, IKEA, Sweden
Eva-Carin Banka Johnson, IKEA, Sweden

12:00

 Methodological innovation 

Selling Insight through Live Commerce in China 

Behind-the-scenes of China’s first-ever consumer insight livestream debrief

Yingying Gu, Pernod-Ricard, China
Jennifer Liu, Human8, Taiwan

12:20

Turbocharged Takeaways    

12:30

Powered by Virtual Incentives

12:45 - 14:00
Lunch for all delegates in the exhibition

12:45 - 14:00
CLICK  Lunch
[client only] in the Keurzaal

Invitation only

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 11:15

Accelerating Sustainability with Research Fuel

Introduction by session chair:
Dharmendra Jain, ESOMAR Council member and Kantar, Kenya

11:20

 Thought leadership / Call-to-action 
🏆 Peter Cooper Award Nomination for Qualitative Excellence

Your Attitude is Not Sustainable!     

Driving our clients' sustainability efforts to new heights    

Ben Liang, Pernod Ricard, UK
Will Goodhand, Insight Team, UK
Chris Wallbridge, Chris Wallbridge Consulting, The Philippines

11:40

 Methodological innovation 

Innovation Takes the Wheel
Transforming the future of transport through research     

Rebecca Posner, Department for Transport, UK
Lucy Farrow, Thinks Insight & Strategy (formerly BritainThinks), UK    

12:00

 Case study 

Sustainability at High-Speed

Revolutionising a mature sector with the creation of a new brand

Oscar Santamaría, IRYO, Spain
Jordi Crespo, Hamilton Global Intelligence, Spain

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 10:35 

Welcome to the Insights AI.Cade

Gaby Küsters, Head of Global Marketing ESOMAR

10:45

Tech Innovation

Cheats & Magicians: The Future of Our World Exploring AI, blockchain, NFTs, quantum computing; tech's impact on our future.

Rich Armstrong, Co-Founder TapTapKaboom

11:15

Powered by Dynata

Unveiling the Dynata RISE Awards

A Guided Tour to Better Survey Engagement

Nancy Brigham, Vice President Research Science, Dynata

11:25

Learning Lab

Revolutionise your marketing strategy with AI

Discover the cutting-edge AI technologies driving this marketing revolution, including predictive analytics, natural language processing, and machine learning

Tarek Reslan - Growth Marketing Expert & Trainer, Growth Tribe

Break

12:20

Turbocharged Takeaways    

12:25

ESOMAR Foundation

Sustainability and Library

Steve Phillips, ESOMAR Foundation Board Member

12:30

Powered by Borderless Access

Hybridizing research approaches to bring agility and deeper human centricity to decision making

Jerusha Ramdeen, Coca-Cola, South Africa

Bev Tigar-Bassett, Borderless Access, South Africa

12:45 - 14:00
Lunch for all delegates in the exhibition

12:45 - 14:00
CLICK  Lunch
[client only] in the Keurzaal

Invitation only

 14:00 

Fuelling the Insights Power Station with Data

Introduction by session chair: Jack Miles, Northstar Research Partners, UK

14:05

 Client topic  
🏆 Peter Cooper Award Nomination for Qualitative Excellence

Can Social Listening Obsolete All Other Research Methodologies

How we have been stretching social listening use cases    

Nicolas Pochart, GSK Consumer Healthcare, Switzerland

Pierre-Antoine Dubosc, Semantiweb, USA

14:25

Case Study

Uncovering the Why

How primary research unlocked tech giant Meta's understanding of consumers

Fred Kim, Meta, USA
Cecily Mejia, Mintel, USA

14:45

 Case Study 

Boosting Economic Growth and Shaping Livelihoods with Machine Learning

Ray Xavery, Dalberg Research, Kenya

Dickstein Mukaria, Dalberg Research, Kenya

Dolphine Mongina, Dalberg Research, Kenya

15:05

Turbocharged Takeaways    

15:15 - 15:55

Break

 14:00 

Amplifying Excellence

14:00

Global Data Quality

Who questions the questioners?

What questions should you be asking about your own research?

Judith Passingham, ESOMAR Professional Standards Committee 
Jon Puleston, ESOMAR Professional Standards Committee 
Cecile Carre, Ipsos, France
Otto Hellwig, Bilendi & responi, Germany
Sandy Casey, InnovateMR, USA
Nancy Brigham, Dynata, Canada

15:00

Powered by Black Swan

How Heineken Is Future-Proofing Their Growth Strategy

Louise Fitzpatrick, Heineken International, Ireland
Hugo Amos, Black Swan Data, UK

15:15 - 15:55

Break

 15:55 

Supercharging Brands by Prioritising People

Introduction by session chair: 
Urpi Torrado, Datum International, Peru

16:00

 Case study  
🏆 Best Paper Award Nomination &
🏆 Peter Cooper Award Nomination (Qualitative Excellence

Uncovering the Human Voice For Deep Insights     

Transforming online conversations into actionable insights with emotional drivers such as Brand Love

Bernard Brenner, Microsoft, USA
Jasmin Fischer, SHARE Creative, UK

16:20

 Client topic 

When Sparks Fly: Thunberg vs Tate

A story on trust, reputation and responsibility

Anneke Quinn-de Jong, Philips, Netherlands

16:40

Turbocharged Takeaways    

16:45

Media Partnership 

Irish Marketing Society Grand Prix winner

The Social Attention Deficit

Stephen Cleary, National Lottery, Ireland

Richard Colwell, RED C, Ireland

17:05

Powered by Premise

17:15

Stage closed

 15:55 

Driving Impact in New Ways

Introduction by session chair:

Fenny Léautier-ten Brinke, Phillips, The Netherlands

16:00

 Awards 

2023 Tony Cowling Award

Voice of Ukraine

Yves Fradier - Director of Evidence, Kantar Public France
in conversation with Joaquim Bretcha, Director General, ESOMAR

16:15

 Industry Challenge

Panel Discussion
Salience and Staying Power 

How to create a culture of informed decision-making  

Diana Mitkov, De Beers, UK
James Sallows, Haleon, UK
Anna Apostolopoulos, Pearson, UK
Paul Hudson, FlexMR, UK
Lucy Davison, Keen as Mustard, UK

16:55

 Powered by Quest Mindshare 

iResTech presents the dtect field management and security app 

Greg Matheson, iResTech, Canada

17:05

 D&IN Media Partner 

Ahead of the Curve
Combining brand and MMM for future-proof marketing

Sven Meijer, Objective Platform, The Netherlands

12:45

Powered by Toluna

3 Killer Questions on Data Quality

Do your research & sample providers measure-up?

Gene Saykin, VP, Head of Supply Quality, Toluna

12:55

Powered by Similarweb

Driving and Optimizing for Impulse Purchases on eGrocery

Becca Edelman, CPG Lead, Similarweb, UK

Cristina Marinucci, Global Head of Shopper Excellence, Mondelez, US

13:20

Powered by Quest Mindshare

Combatting Survey Fraud

How AI is being used to game surveys

Greg Matheson, CEO iResTech (creators of the dtect)

13:30

ESOMAR Thought  Leadership 

Understanding the Evolving Insights Industry

Special focus on the tech-enabled industry

Ajitha Gopalakrishnan, Junior Data Analyst, ESOMAR

13:45

ESOMAR 

ESOMAR: Membership Value and Future Direction

Discover ESOMAR's Value and Future Direction with Council Members.

Tom De Ruyck, Chief Growth Officer & Partner, Human8 | Vice-President ESOMAR 

Corrine Moy, ESOMAR Council Member

14:00

Thought Leadership

Building a culture of Creative Effectiveness by WARC 

Aditya Kishor, Insights Director, WARC

14:35

ESOMAR

North America Meet-Up: Connecting for Impact!

Bob Birdsell - CAE, Membership Development Director, North America

Marie Melsheimer, North America Marketing Consultant

Jean-Marc Leger, President Leger

Break

15:15

Powered by SurveyMonkey

The Power of Agile Research: How Sakura drives customer-led innovation

Barry Oosterhuis, Sr. Customer Success Manager at SurveyMonkey

15:25

Tech Innovation

Culture and history as Big Data blind spots 

A case study from South Africa 

Fathima Paruk, Trends, Insights and Strategy at Woolworths Foods

15:50

Powered by Similarweb

Rapid Fire Chat 

Becca Edelman, CPG Lead, Similarweb, UK

15:55

Powered by Zoho

Solving market research challenges Zoho's impact on survey based research.

Hari Krishnan, Product marketer at Zoho Corporation

16:05

Learning Lab

How Alpro revamped its pack designs by color science & predictive intelligence.

Pascal Lefever, International Strategy & Insights Director plant based for the Danone group

Wim Hamaekers, Co-founder One Inch Whale

16:35

Powered by KANTAR

What's the occasion?

How to maximise occasion opportunities for your brand in 2024 and beyond

Simon Bailey, Senior Partner at Kantar

Break

17:20

 Powered by Dynata 

Dynata RISE Awards

Recognising Excellence in Survey Engagement

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Nancy Brigham, Dynata, Canada
Stefan Boom, Dynata, The Netherlands

 17:35 

Keynote

Better Brand Health:

Building Brand Tracking for the Future

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Professor Jenni Romaniuk, Research Professor of Marketing and Associate Director,
International, Ehrenberg-Bass Institute, Australia

 18:15 

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AGM - Annual General Meeting 

for all ESOMAR members

19:30

Monday's Mixer at the Heineken Experience 

[Stadhouderskade 78, 1072 AE Amsterdam]

All attendees welcome but you should make your own arrangements to get to the venue.

You will need to wear your Congress badge.

Full details of the networking programme each evening

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